I had $50 in venmo, which I used to purchase groceries, because my bank account is currently negative.
Instead of using the $50 in my bank account, instead, a week later the $50 came out of my bank account, not touching the Venmo balance at all.
So now I have an overdraft fee, effectively meaning I paid 1.5 times for those groceries.
I don’t have “overdraft protection,” I’ve told my bank I don’t want overdrafts to go through, but fuck me for being poor I guess.
Small banks are good too. I used to use a fantastic local one called First Republic where every customer had a banker they could call or email if needed. First Republic were acquired by Chase, who wanted some huge amount of money in the account (something like $200k) to get a similar level of service through Chase Private Client. I closed the account.