This isn’t the first time I’ve blogged about the dearth of truly great PC laptops out there, and I suspect it won’t be the last.
This isn’t the first time I’ve blogged about the dearth of truly great PC laptops out there, and I suspect it won’t be the last.
What I really want is a place that has physical locations that sells linux laptops and will give you something like apple care used to be with apple in the middle aughts. They will take care of anything and you just don’t have to worry about it at all. I keep on thinking it would be great for microcenter to partner up with someone on this.
Companies usually handle this by using a hardware vendor with on-site support (like Dell) for hardware issues, and a Linux distro with corporate support (like RedHat) for software issues. Definitely more than a regular user would be willing to pay, though.
System 76 does a pretty good job with support. I’ve occasionally pinged their support about an issue I was having and they were quite willing to help - and pretty useful as well (no “did you try rebooting?” run-around).