Their website is broken. I can’t message or follow-back my friend who asked me to make an account. TikTok Support’s solution: block my friend. Support ticket screen shots in the comments.
Their website is broken. I can’t message or follow-back my friend who asked me to make an account. TikTok Support’s solution: block my friend. Support ticket screen shots in the comments.
That’s fair enough.
I think there is some rule that you just provide contact details somewhere on your website, though some companies try super hard to hide it.
The problem is sometimes the contact method is 12 layers of FAQ pages and web forms. Trying to reduce load is one thing, actively avoiding resolving issues is another.