Correct me if I’m wrong, but…

Buyer Beware! Aqara hubs use the Zigbee protocol, but lock out 3rd party devices!

A few months ago, I bought an Aqara hub and went deep into their ecosystem. I saw their hub and sensors had good reviews, plus they were using the Zigbee open protocol, so I figured I’d stick with their stuff. I had no reason to try other devices until recently.

I picked up a tilt sensor for my garage door from a 3rd party. I made sure it was also using the Zigbee protocol, so I assumed it would be compatable. Unfortunately, when I tried connecting it to the hub, I was wrong and it wouldn’t connect. Turns out, Aqara uses the Zigbee protocol, but locks out 3rd party devices. [source]

If anyone has a workaround to integrate a 3rd party device with an Aqara Hub (IIRC, I have the M3?), I’d love to hear about it. But until then - I’m looking for a refund. I would have never picked up their hub if I had known about their shennanigans; and consequently, I wouldn’t have picked up so many of their sensors.

  • Avid Amoeba@lemmy.ca
    link
    fedilink
    English
    arrow-up
    17
    ·
    2 days ago

    This is pretty normal. Philips also uses ZigBee for Hue and you can’t connect non-Philips ZigBee devices to it. This is the major reason I started using Home Assistant. I use Home Assistant Yellow which has a built-in ZigBee radio but ZigBee radios can be added via USB to any setup running Home Assistant. ZBT-2 is pretty great for high performance unit. Sonoff have a cheaper dongle.

    • MrQuallzin@pie.eyeofthestorm.place
      link
      fedilink
      English
      arrow-up
      5
      ·
      2 days ago

      I’ve got the Sonoff dongle and it works pretty well. I’ve got lights from ThirdReality and sensors from Aqara, ThirdReality, and Sonoff. Everything works seamlessly in Home Assistant

    • ropatrick@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      2 days ago

      Speaking of devices, I’m actually still using an ancient Conbee II and it’s rock solid. I thought about changing it recently and ordered a ZBT-2 for a more up to date product, but then I realised I was insane and set it up as a Thread Border Router instead, so I have both now.

      • Avid Amoeba@lemmy.ca
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 days ago

        I just got ZBT-2 for my first Matter/Thread device and hooked it up to my HA Yellow. This thing now does ZigBee, Thread and Z-Wave. 😆

        • CanIFishHere@lemmy.ca
          link
          fedilink
          English
          arrow-up
          2
          ·
          10 hours ago

          Nabu Casa’s own documentation says the ZBT-2 does NOT support multi-protocols. The zbt-2 does work with Matter, but then won’t support Zigbee.

          https://www.home-assistant.io/connect/zbt-2

          “Connect ZBT-2 cannot do both Zigbee and Thread simultaneously. This technology is often called “multiprotocol” or “MultiPAN”. Though it is theoretically possible with the hardware within Connect ZBT-2, in our experience, this functionality doesn’t work well, and we don’t plan to implement it. We previously thoroughly tested multiprotocol with our Connect ZBT-1 adapter and found its operation to be inconsistent, often causing device stability issues. We do not believe multiprotocol is suitable for operation in the home, and strongly recommend dedicating a device to each protocol.”

          • Avid Amoeba@lemmy.ca
            link
            fedilink
            English
            arrow-up
            2
            ·
            edit-2
            8 hours ago

            I didn’t mean to imply it does. I use the built-in ZigBee radio on the HA Yellow. The ZBT-2 is only doing Matter/Thread. I also got a Z-Wave radio hooked to the Yellow’s GPIO.