The only nice thing I can say about chatbots is that they are a step up from “if your problem is with blank press one. If your problem is with…” telephone systems.
I’m not sure, would I rather be gaslit that I’m right for 15 minutes, before nothing gets fixed, or have to mash on 0 until a human finally answers and maybe figures out the problem?
The only nice thing I can say about chatbots is that they are a step up from “if your problem is with blank press one. If your problem is with…” telephone systems.
I’m not sure, would I rather be gaslit that I’m right for 15 minutes, before nothing gets fixed, or have to mash on 0 until a human finally answers and maybe figures out the problem?