In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.
Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.
As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.
Reminiscent of the lawsuit about pints of beer being less than a pint. Bars argued it was a style of glass and not a unit of volume.
This one is infuriating. It’s a legal measurement here, and when they go out and test in major cities the failure rate is very high.
A lot of places have switched to glass or sleeve though.
It would be nice if the US had laws like Europe that mandated etched glasses for specific volumes.
There was a point in time I thought about carrying an actual pint glass to a bar with me so I could call them out if it was blatantly not.