In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.
Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.
As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.
Change the naming from “window seat” to “bulkhead seat”…
Fuselage.
Bulkhead is something different, those are the seats that are directly at the front of a section, behind a cabin wall. Some prefer those because they have a bit more legroom, but there’s no under-seat storage (because there is a wall where the next seat would be), so carry-on storage is even more challenging.
Bulkhead seats can also be the seats directly in front of a bulkhead, which really suck because often your seat cannot recline while the person in front of you can. Not only do you lose footroom, you lose personal space.