Or by only putting one stick of memory in, or changing the slot you’re using.

I was assembling a computer and everything seemed to be correct, the fan would spin up, I’d get some lights, but there was no image on the screen, not even the BIOS. I saw someone else make this suggestion and didn’t think it was likely to work, but it did. First I just tried one stick, and it booted. Then I tried both sticks and it didn’t work, but I reseated and then it did.

(Also worth pointing out that your motherboard should have diagnostic lights which if you check the documentation may point out which component has an issue)

Thinking about Lemmy’s demographics many here may have heard of something like this, or have more helpful suggestions about troubleshooting which would be welcome. But thought I’d write out a little post about my experience to contribute to Lemmy SEO supremacy.

  • kadu@lemmy.world
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    9 months ago

    Many modern motherboards will also do memory training the first time you boot with new RAM sticks, and sometimes this is very slow. Your PC will boot to a black screen and behave exactly like it would with a dead CPU or RAM… there’s no visual feedback.

    This once caught me off guard and I spent a good hour panicking trying to diagnose a non-existing issue. Sometimes, you just literally have to wait in a black screen for a while.

    • Shirasho@lemmings.world
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      9 months ago

      This seriously stressed me out when I put my last computer together. I was patient and waited hoping it would fix itself (which it did), but my heart sank when I didn’t see anything on the monitor.

      Good to know this is what is happening. Some visual feedback would be nice.

    • halcyoncmdr@lemmy.world
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      9 months ago

      This 100%. Had a buddy recently that went as far as buying an entirely new PSU and memory kit trying to troubleshoot over 3 days. He just needed to let it sit for about 15 minutes to memory train the first time.

    • BassTurd@lemmy.world
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      9 months ago

      I have never run into this with any builds, at least in the last 15 or so years. Is this a more recent thing, or am I now finding out that my first build, circa 2007 on my new DFI lanparty mobo, may have not been a defect and I’m just impatient? That was DDR2 and PATA for a time frame.

    • kautau@lemmy.world
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      9 months ago

      Yup, I put new RAM in a brand new laptop after booting it up only once previously. Boot it up, black screen. I got insanely scared I messed up the display to mobo ribbon or something. Nope, just was doing its RAM thing and sat on a black screen for like a minute before actually booting to bios

    • JATth@lemmy.world
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      9 months ago

      I put too way too much effort in this reply… Yes… it’s nerve racking, especially if you are resorting to BIOS flashback to boot the CPU on an older (new) board.

      Can’t get visuals (except maybe leds/indicators on the motherboard itself) when your CPU is incapable of accessing the ram or the devices yet. All external devices normally communicate through the RAM. (And by external, I mean not on the CPU package) Yet, the CPU has to solve out this chicken-and-egg problem of how to progress from the cold-boot without knowing what external RAM is installed. There are plethora of timing/clock-cycle/voltage settings for one stick of ram, which are tested on POST. Establishing sane DDR5/4 parameters is non-trivial. (I think it is order of +20!, twenty factorial: 2432902008176640000, if there were no starting point of XMP, JEDEC etc.)

      I use hand tuned settings for DDR4, and on cold boot, the BIOS adjust the settings which I didn’t forbid it to do. Unless I unplug the PSU from the wall, the BIOS won’t retrain the memory again. I suspect my settings still aren’t 100% stable. (over period of years) Non-cold-boot assumes the ram works 100% same on each power up. If some OC setting drifts past a threshold once the system is heat soaked or receives more EMI interference, this could provoke a crash/BSOD etc. in absurd theory having a busy wifi router next the ram could cause the bios to select more robust/conservative settings to counter the EMI interference. Would be fun to know, if this would be true.

      • kadu@lemmy.world
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        9 months ago

        Anything from 30 seconds to 10 minutes, depending on your specific combination of RAM, CPU and chipset.

  • Dem Bosain@midwest.social
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    9 months ago

    I just bought an MSI motherboard. The memory slots are labeled, A1, A2, B1, B2. So of course it makes sense that the first populated slot must be A2. Followed by B2. Then A1, and finally B1.

    Make sure the memory is in the right slots.

  • jeffw@lemmy.world
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    9 months ago

    There’s probably a hundred reasons it might not post. One time, my CPU wasn’t seated properly. I have heard RAM is a common way. If you’re using only one stick, be sure it’s in the right slot. Edit: or even with two, make sure it’s the right slots, read that manual!

    • aeronmelon@lemmy.world
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      9 months ago

      Multiple times I had issues with two identical DIMMs in a two-slot board, and simply switching both sticks to the opposing slot fixed everything.

      Maybe it was a seating issue, maybe it was ghosts. Who knows?

    • topnomi@fedia.io
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      9 months ago

      It’s almost always labeled on the mb which slots to use first. And for some reason it’s usually the #2 slots

    • jettrscga@lemmy.world
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      9 months ago

      I prefer to flip the PSU switch to the wrong position. Because there’s no other point in time when I ever use that switch.

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    9 months ago

    I’ve also fixed them by just unplugging them, holding the power button for like 30s, then plugging it back in.

    It really shouldn’t work, but hey, we tricked rocks into doing math for us with electricity, so what do you really expect?

    • pearsaltchocolatebar@discuss.online
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      9 months ago

      It should work. Doing that discharges any electricity still in the mobo. A build up of static electricity can cause a computer to not post.

      If you have to do this regularly, get a humidifier for the room your computer is in, and verify your outlet is properly grounded.

        • Ghoelian@lemmy.dbzer0.com
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          9 months ago

          Yeah iirc all that does is make sure all of the capacitors on the motherboard and in the PSU are discharged. Still a good thing do do before working in a pc, to reduce the chance of accidentally shorting a still charged cap with a screw or something.

  • rhsJack@lemmy.world
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    9 months ago

    IMHO…99 times out of a 100 (roll a die of your choosing for a multiplier, I have been at this for a long time), OP is right on. ONCE in a long while, it’s PSU/mobo related.

  • 𝕾𝖕𝖎𝖈𝖞 𝕿𝖚𝖓𝖆@lemmy.world
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    9 months ago

    One time, my brother and I were building a new rig for him. After spending an hour putting the thing together, it wouldn’t boot. Like, push the power switch and NOTHING happened. We called his buddy who’s a real wizard with computers. His first question was, “Did you try reseating all the power connectors on the board?” And that’s right when we discovered we didn’t connect the power for the CPU.

  • Jessica@discuss.tchncs.de
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    9 months ago

    A much dumber reason is because you forgot to install the riser screws before screwing in the motherboard and shorting the entire motherboard against the case.

    My best friend did this on his first PC bless his heart lol

    • A_Random_Idiot@lemmy.world
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      9 months ago

      WTF case is that?

      I dont think I’ve seen a case in 20 years that even had removable/installable risers.

      • exscape@kbin.social
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        9 months ago

        Hm, they’re removable in about every case I’ve used in the past 20 years. I mostly use Fractal Design cases though, so I suppose it’s something they tend to do.

      • Jessica@discuss.tchncs.de
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        9 months ago

        I can’t recall, but he did overspend on his motherboard and it was not damaged by the short. I figured out the issue, and he reinstalled it and it works just fine to this day. That was like 7 years ago.

    • AlphaOmega@lemmy.world
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      9 months ago

      I think all motherboards support this, they just don’t come with speakers. You can grab a speaker for you motherboard for about $2 or like 100 for $20

    • Capt. Wolf@lemmy.world
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      9 months ago

      Exactly, then having to go through a thick-ass manual to find out what code it is. Oh, I just need to move a jumper…

    • silly goose meekah@lemmy.world
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      9 months ago

      I would say most mid range boards have diagnostic LEDs now. My gigabyte b450 board has some, for example, which I consider solidly mid range not high end.

      • ninjan@lemmy.mildgrim.com
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        9 months ago

        If thats true a lot has changed since AM4. Only the pricier B boards and not all X boards (but most) had them when I last kept tabs on the majority of boards. A cursory google shows at least a few solidly midrange boards with lights (and some without) so you may very well be right.

        • IMongoose@lemmy.world
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          9 months ago

          Pretty much all boards will either have lights, beeps, or both. OEM builds will usually have them on the front IO ports (Dell usually has A/B/C lights). I don’t think I’ve ever seen a board with nothing. Some are more cryptic than others (Lenovo has an app for their laptops that decodes the weird noises they make) but they should have something.

          • ninjan@lemmy.mildgrim.com
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            9 months ago

            In my experience beepers tend to be very simple. My cheap B-board, but major brand (MSI), only beeps when it POSTs. If it doesn’t post then there’s nothing. Good for when you’re using it headless but otherwise pretty pointless imo.

  • edgemaster72@lemmy.world
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    9 months ago

    As long as we’re going for general tips, sometimes it’s as simple as remembering to turn on the switch on the power supply and surge protector/UPS if plugged into such things (hopefully it is)

  • Blackmist@feddit.uk
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    9 months ago

    If something is super fucky and defying all logic, try a different PSU. It’s the one thing apart from the motherboard that can effect every area of your PC.

    I have a folder of photos on my PC, shared over the network. I could browse that folder fine locally. I could look in other shared folders over the network. If I looked in the photo folder over the network, the PC would power off instantly.

    Swapped it out for a different one (I’d borrowed it from work while mine was being repaired), problem went away and never happened again.

    There is zero logic I can see for this, and makes me want to throw computers down a well and live in a cave.

    • A_Random_Idiot@lemmy.world
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      9 months ago

      If your computer is acting haunted, its the PSU.

      If its being temperamental like a fussy teenager, its typically ram.

    • gamermanh@lemmy.dbzer0.com
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      9 months ago

      Ive built 7 or so computers in my time

      in that same time 3 PSUs were DOA, 2 died a month in under pathetic loads, and one fried in a lightning strike (this one gets a pass as only the PSU fried so it did it’s job)

      It’s so often the goddamn PSU

    • go_go_gadget@lemmy.world
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      9 months ago

      This. I built a new machine and assumed the PSU was the least likely to be the issue. After testing the video card, ram, cpu and motherboard… I tried my spare PSU and it worked great. smh

  • TootSweet@lemmy.world
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    9 months ago

    I’ve got a computer that randomly reboots itself for no apparent reason once every two months or so. Always outputs some cryptic information about some hardware issue on the following boot. It’s a problem that’s just far enough on the far side of the annoyance-to-effort curve that I’ve been just using it that way for years now without figuring out what’s wrong with it.